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A thoughtfully constructed TOC is essential to any organisation attempting to solve complex problems. A TOC is like a roadmap that outlines the steps by which you plan to achieve your goal, showing a clear and logical progression from inputs to the ultimate goal. 

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Indicators are an important part of quantifying your impact and conducting effective monitoring and evaluation. The SMART framework is a useful way to identify quality indicators. It stands for Specific, Measurable, Achievable, Relevant and Time-bound. 

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An indicator matrix is a tool that systematically link the ToC objectives to indicators. This ensures that progress towards each goal is measured. An indicator matrix also maps each indicator to data already available or to data that need to be collected. 

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Sometimes the data we need are already available. At other times, data need to be collected and one way to do this is through a survey.  There are five key steps to designing a survey that, if followed, ensure you gather reliable data that provide answers to the questions you are asking.

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When choosing an M&E system for your non-profit, it is useful to keep in mind the ABCS. Ensure that the system will be Accessible to all potential users, secure Buy-in from key stakeholders, find a solution that is Cost-effective and make sure the system design is Specific to the needs of the organisation.

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Organisations, including non-profits, need to make good decisions timeously. Data-driven decision-making (DDDM) makes for sound decision making which leads to better outcomes. Effectively adopting DDDM requires taking these 5 steps described in this blog post. 

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Qualitative comparative analysis (QCA), a relatively new M&E tool, combines the respective strengths of quantitative and qualitative analysis. This blog looks at the logic underlying QCA, outlines how QCA is implemented, and discusses the method's strengths and weaknesses.

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